CHAPTER 01
The Hidden Cost of Equipment Searches in Hospitals
Nurses spend up to 30% of their shift searching for equipment. Wheelchairs are on a different floor. IV pumps are hoarded in storage closets. Sequential compression devices are borrowed between units without tracking. Patient monitors are moved and never returned. This equipment search problem isn't just an inconvenience — it's a patient safety risk, a nurse satisfaction destroyer, and a financial drain that costs hospitals millions annually.
The American Hospital Association estimates that hospitals lose 10-20% of their mobile medical equipment at any given time — not stolen, just misplaced within the facility. For a hospital with $5 million in mobile assets, that's $500,000-$1,000,000 worth of equipment effectively unavailable. Worse, hospitals routinely purchase 15-20% more equipment than clinically necessary to compensate for the "lost" inventory — an unnecessary capital expense that compounds annually.
CHAPTER 02
How RTLS Technology Works in Healthcare
Real-Time Location Systems (RTLS) use a combination of small wireless tags attached to equipment and a network of sensors installed throughout the facility to continuously track the location of every tagged asset. When a nurse needs a wheelchair, she opens the RTLS application on her smartphone or workstation and instantly sees a floor map showing every available wheelchair's location. No searching, no calling other units, no walking hallways — just immediate visibility.
RTLS technologies include infrared (IR), ultrasound, Wi-Fi, Bluetooth Low Energy (BLE), and active RFID. Versus Technology — our RTLS partner — uses a proprietary infrared and ultrasound combination that provides room-level accuracy (which specific room the equipment is in) rather than just zone-level approximation. This precision is critical for clinical workflows where knowing the general area isn't sufficient — you need to know exactly which room contains the available pump.
CHAPTER 03
What Medical Equipment to Track with RTLS
IV Pumps & Infusion Devices
The most commonly searched equipment in hospitals. RTLS tracks availability, location, and clean/dirty status.
Wheelchairs & Stretchers
High mobility assets that frequently leave their assigned unit. Track location and manage par levels automatically.
Patient Monitors & Telemetry
Critical for step-down units and ED. Instant visibility into available monitoring equipment.
Ventilators & Respiratory Equipment
Life-critical equipment where delayed access can have immediate patient safety consequences.
Specialty Beds & Mattresses
Expensive assets ($10,000+) that are frequently moved between floors and warehoused without tracking.
Surgical Equipment & Scopes
High-value assets requiring chain-of-custody tracking and sterilization workflow documentation.
CHAPTER 04
Versus Technology: The Healthcare RTLS Platform
businesstelephonesystems.co partners with Versus Technology for all RTLS deployments. Versus is purpose-built for healthcare — not a general-purpose asset tracking system adapted for hospitals. The platform includes: room-level IR/ultrasound accuracy, integration with Rauland nurse call systems, patient and staff tracking with badge-based tags, automated workflow triggers (e.g., patient enters exam room → physician is notified), web-based real-time asset maps, historical utilization analytics, and mobile access for nurses and administrators.
The integration between Versus RTLS and Rauland nurse call systems is a key differentiator. When a patient presses the call button, the system knows which staff member is closest and routes the alert accordingly. When a nurse enters a patient room, the visit is automatically documented. When equipment tagged with RTLS enters a dirty utility room, its status automatically changes to "requires cleaning." This bidirectional integration eliminates manual processes and creates a unified clinical communication platform.
CHAPTER 05
Clinical Workflow Transformation
RTLS transforms clinical workflows beyond simple equipment finding. Automated patient flow tracking identifies bottlenecks in the ED-to-inpatient transition. Operating room turnover tracking monitors actual vs. scheduled times. Discharge workflow monitoring identifies delays in the discharge process that reduce bed availability. Each workflow improvement generates measurable operational efficiency gains that compound across the organization.
For nursing leadership, RTLS analytics reveal staffing patterns and workflow inefficiencies that are invisible without location data. Which units have nurses spending the most time searching for equipment? Which corridors serve as de facto storage areas for borrowed equipment? Which departments consistently hoard more equipment than their par levels? Data-driven answers to these questions enable targeted interventions that improve both nursing satisfaction and operational efficiency.
CHAPTER 06
Integration with Nurse Call & Communication Systems
The most powerful RTLS deployments integrate tightly with hospital communication systems. Versus Technology and Rauland share a common data platform, enabling location-aware nurse call routing, automatic staff rounding documentation, proximity-based alerts, and unified reporting. A nurse doesn't interact with two separate systems — she uses one mobile device that shows patient alerts, equipment locations, and communication tools in a single interface.
CHAPTER 07
Asset Utilization Analytics & Capital Planning
RTLS generates utilization data that transforms capital equipment purchasing decisions. Instead of buying more pumps because "we can never find them," hospitals use RTLS data to determine actual utilization rates and right-size their inventory. Typical findings: 20-30% of tracked assets are underutilized and can be redeployed, 15-20% of equipment purchases can be deferred through better utilization, and equipment rental costs decrease 40-60% when owned assets are fully utilized.
CHAPTER 08
Staff & Patient Tracking Capabilities
Beyond equipment, RTLS tracks staff and patients using badge-based tags. Staff tracking enables location-aware nurse call routing, automatic rounding documentation, and duress alerting (staff safety button). Patient tracking supports infant security (matching mother-baby pairs), elopement prevention (wandering patient alerts), and patient flow analytics. These capabilities require careful policy development around privacy and consent — our implementation methodology includes stakeholder engagement and policy framework development alongside technical deployment.
CHAPTER 09
Infection Control & Contact Tracing
RTLS provides automated hand hygiene compliance monitoring — tracking whether caregivers use hand sanitizer when entering and exiting patient rooms. The system also enables rapid contact tracing during infection outbreaks: if a patient is diagnosed with a communicable disease, RTLS data instantly identifies every staff member and piece of equipment that entered that patient's room, with precise timestamps. This capability, highlighted during COVID-19, is now a standard requirement for forward-thinking hospitals.
CHAPTER 10
Network Infrastructure Requirements
RTLS deployment requires robust network infrastructure — both wired backbone for sensor connectivity and wireless coverage for real-time data transmission. Our integrated approach handles both the RTLS deployment and the underlying network infrastructure, ensuring the foundation supports the application layer. Ongoing network management ensures sustained performance as the system scales.
CHAPTER 11
ROI & Cost Justification
RTLS ROI comes from multiple sources: nursing time recovery (60 min/shift × nursing hourly rate × number of nurses), reduced equipment rental costs (40-60% reduction), deferred capital equipment purchases (15-20% fewer new purchases), reduced patient falls through faster response (average $14,000 per fall), and improved HCAHPS scores through faster response times. Most hospitals achieve full ROI within 12-18 months of deployment.
Explore RTLS Systems →
Versus Technology real-time location tracking for assets, staff, and patients.
CHAPTER 12
Frequently Asked Questions
How accurate is RTLS tracking?
Versus Technology provides room-level accuracy using IR/ultrasound — the system identifies exactly which room an asset is in, not just a general zone.
What's the tag battery life?
RTLS tags typically last 3-5 years on a single battery, with low-battery alerts sent automatically before replacement is needed.
Can RTLS track assets across multiple buildings?
Yes — Versus Technology supports multi-building, multi-campus deployments with unified visibility across all facilities.
How long does a full hospital RTLS deployment take?
Typically 3-6 months for a full hospital deployment, including infrastructure, tagging, training, and workflow optimization.
Ready to Get Started?
Contact Executone of New Orleans — the Gulf South's communications leader since 1947.
Call (504) 838-3025