PRODUCTS & SERVICES

    Network Management Services

    Managed network services, network monitoring, IT network management, network security management, and proactive monitoring — business IT support you can rely on.

    Network management illustration

    The Complete Guide to Network Management

    Managed network services provide continuous, proactive monitoring, maintenance, and optimization of your business network infrastructure — ensuring maximum uptime, peak performance, and robust security without requiring in-house IT staff with specialized networking expertise. Network monitoring services detect performance degradation, security threats, hardware failures, and capacity issues before they impact your VoIP phone systems, clinical communications, and other critical systems.

    IT Network Management

    IT network management encompasses continuous firmware updates and security patching, configuration management, bandwidth utilization monitoring, VLAN and QoS management for voice and video traffic, VPN management, and detailed monthly reporting. These capabilities are essential for maintaining the performance of cloud phone systems, RTLS tracking, and all network-dependent communication systems.

    Network Security Management

    Network security management is critical with ransomware and phishing targeting businesses of all sizes — especially healthcare organizations. Our services include intrusion detection/prevention, next-generation firewall management, network segmentation for sensitive traffic (critical for HIPAA environments using sound masking and nurse call systems), encrypted VPN tunnels, and 24/7 alert monitoring.

    Proactive Network Monitoring

    Proactive monitoring detects anomalies in real-time: a switch port showing increasing error rates, a wireless access point with degrading signal, a WAN link approaching capacity, or unauthorized access attempts. Combined with network analytics, proactive monitoring delivers dramatically higher uptime and lower total support costs compared to reactive break/fix approaches.

    99.9%+
    Network uptime target
    Managed Service SLA
    24/7
    Continuous monitoring
    No Gaps in Coverage
    < 1 hr
    Critical issue response
    Service Level Agreement

    Proactive Monitoring

    24/7 monitoring of all network devices, links, and services with automated alerting and escalation.

    Security Management

    Firewall management, IDS/IPS, network segmentation, encrypted VPN, and continuous threat monitoring.

    Configuration Management

    Automated backup, version control, and change management for all network device configurations.

    Maintenance & Updates

    Scheduled firmware updates, security patches, and performance optimization — handled proactively.

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    Eliminate Network Downtime

    Our managed network services keep your infrastructure running at peak performance 24/7 so you can focus on your business, not your network.

    Frequently Asked Questions